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How to collect users' contacts
How to collect users' contacts
Updated over a week ago

Use the Reception app to collect contact information for all walk-ins coming to the space.

Who can leave contact information

You can often meet many walk-ins coming to your space who want to know more about your pricing, and membership plans or just see the space. It would be a pity to miss taking their contact information on the spot, so that's where the "Leave Contacts" solution with the reception app comes in.

Collect the contact information of everyone who:

  • Came the first time to your space and requested a tour.

  • Wants to see your space without booking anything.

If your walk-ins already have a booking with you or are coming to see your member as a visitor, they don't need to leave the contacts since they are already registered in your app.

Enable leaving contacts

To enable a feature with leaving contacts, do the following:

  1. Go to Locations > Visitors and enable the "Leave Contacts" switch.

  2. Enable the Reception app on your device.

  3. The option with "Leave Contacts" will appear by default on the screen.

Here is what the reception app with enable option "Leave Contacts" looks like.

Check how visitor display look like on Spacebring's coworking space management platform

How users leave contacts

  1. A walk-in person comes to the reception tablet and presses "Leave Contacts" button on the app.

  2. They type their personal details and click Submit.

    Leave contacts on visitor display on Spacebring's coworking space management platform

  3. Done! The contacts are saved in your app.

    Contacts saved on visitor display on Spacebring's coworking space management platform

When people leave their contacts on the Reception app, they automatically agree to your privacy policy.

How to view all contacts

Administrators can view all contacts registered on Location > Visitors > (...) > All Visitors page > under the "Contacts" tab.

View all registered contacts on Spacebring's coworking space management platform

Also, administrators can download all information about their contacts by creating custom reports per "Visitors."

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