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Check in event attendees

Updated this week

Administrators can check in event attendees to keep track of who's arrived. Follow the steps below to check in attendees.

1. Open event attendee profile by either:

– Scanning the QR code of the event attendee's ticket with the phone's camera. Event attendees can open the ticket by navigating to Account > Tickets.

– Selecting the event attendee on the event details page.

2. Tap Check In at the bottom of the event attendee details page.

Checked-in event attendees have a green checkbox next to their name on the attendee's list.

Tips

  • After your event concludes, enhance your understanding of its efficiency by downloading the "Event attendees" custom report. This report provides the contacts of all registered individuals, allowing you to segment your audience into two key groups:

    • Attendees: People who registered and actually attended the event.

    • No-shows: People who registered but didn't attend.

    This segmentation enables you to tailor your outreach strategies: for example, you can send a personalized thank-you and share event highlights with attendees, while gently re-engaging no-shows with a recap or a special offer for a future event. This helps improve future event planning and conversions.

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