What is eInvoicing
eInvoicing (electronic invoicing) is becoming increasingly mandatory for businesses across many EU countries. It replaces traditional PDF invoices with standardized, machine-readable electronic invoices that can be automatically processed by accounting and government systems.
Spacebring helps you stay compliant by:
Automatically generating eInvoices and credit notes in the required format
Sending them securely through certified networks like Peppol
Tracking network synchronization status
Automatically validating tax ID for faster reconciliation.
Customers still receive human-readable PDF invoices by email, while Spacebring simultaneously sends the compliant machine-readable eInvoice via Peppol.
Currently, eInvoicing via Spacebring is available for Belgium and Spain. We’re actively expanding support to more countries. If eInvoicing is required in your country, please let us know at [email protected].
This feature is currently in beta. Its functionality and appearance are subject to change, and it may not be fully stable. We welcome your feedback at [email protected].
Prerequisities
To enable eInvoicing, ensure the following two requirements are completed:
Complete location billing details
Your location billing details must be complete and accurate.
Go to Location settings > General > "Billing details" tab.
Fill in your location's billing details.
Legal business name
Address (Country, Address line 1, City, and Postal code are mandatory)
Tax ID
Contact details (Email is mandatory).
Make sure your billing country is set to Belgium.
Complete customer billing details
Each customer must also have accurate billing details.
Go to Location settings > Customers and manage the "Require billing details" setting depending on your needs:
Enable this requirement for both individual users and companies
Or only for companies, if you need to generate eInvoices only for companies.
If "Require billing details" is enabled for a customer type:
New customers will be prompted to fill out their billing details at the first payment.
Existing customers missing billing details will be prompted to update their details during their next payment.
To review or update customer details manually:
Fill in any missing billing details as an administrator.
Alternatively, ask customers to update billing details on their own under Membership > Billing.
Requirements for companies
For companies, complete billing details are required for eInvoices to be generated and synced.
If a certain company's billing details are incomplete or invalid, invoices for that company will remain in "Draft" status with a warning and cannot be issued.
Requirements for individual users
For individual members, only fill in billing details if you want their invoices to be generated as eInvoices and synced as well.
If you do not want to generate eInvoices for individual members, leave their billing details, especially the "Legal business name" and "Tax ID", empty.
If at least one of these fields is filled for an individual member, Spacebring will attempt to sync their invoices as eInvoices.
Enable eInvoicing
Go to Location settings > Billing.
In the "Invoices" tab, enable the "eInvoicing" switch.
In the "Peppol verification" section, click
Upload proof of ownership.Upload one of the following documents to verify your authorization to represent your company on Peppol:
An invoice with direct debit authorization
An official company representation document
A business registration certificate
Your proof of ownership will be submitted to Peppol and verified.
Track your verification status on this page. It may take up to 3 business days.
If prompted, update your billing details or take any required actions.
How eInvoicing works
After eInvoicing is enabled:
All invoices for customers with valid billing details are automatically converted into a compliant eInvoice format during issuance and sent through Peppol.
Customers continue receiving standard PDF invoices by email and push notifications — the PDF appearance remains unchanged. Machine-readable eInvoices are sent in parallel via the Peppol network.
Credit notes are also synced if the original invoice was successfully synced via Peppol.
When eInvoicing is enabled, voiding invoices and credit notes is not supported, because this is not allowed in Peppol. Instead, you can:
Issue a credit note to correct the invoice
If necessary, issue a credit note for the full invoice amount to void it.
Track eInvoice syncing
Each invoice has the eInvoice sync status indicated.
If an eInvoice fails to sync (for example, due to invalid or missing customer billing details):
The invoice will not be issued.
The system will display:
“eInvoice sync failed” status
A red warning triangle next to the affected invoice
A red warning triangle next to the customer’s name on the Customers page.
If prompted, update the customer’s billing details or complete any required actions, and click Issue again.
You can also see the eInvoice sync status for all invoices in the "Invoices" report.