Users may encounter some technical issues that we are aware of and are working on resolving or have already resolved. This help doc provides you with the exact steps on how to proceed in case you face such an issue.
Member booking and visibility permissions conflict
Issue status: Resolved. Ask the customer to update their member mobile app to version 4.8.12.
Members were unable to view or book resources through the mobile app when specific permissions were enabled:
When visibility was set to "Members with exclusive access", the resource was hidden from the mobile app entirely.
If visibility was set to "Public," members could see the resource but were forced to apply instead of booking directly.
This specifically impacted the member mobile app. Settings work correctly on the member web portal.
This issue is now resolved. The new 4.8.12 member mobile app version includes this feature and works as expected.
FAQs
How can I know if there is currently an issue in Spacebring with some functionality?
How can I know if there is currently an issue in Spacebring with some functionality?
Feel free to check our dedicated status page via https://status.spacebring.com/ to make sure there are no ongoing incidents or all systems are operational.