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Configure payments with "Invoice" for members

Enable members to include their purchases in a personal or company invoice.

Updated yesterday

You can give the possibility to specific members to pay for their bookings or other purchases with an invoice instead of paying immediately every time.

For companies, this makes it easy to consolidate all expenses made by team members into a single company invoice.

Configure payments with "Invoice"

  1. Go to Customers and select a user or company.

  2. Open their subscription. If there's no subscription, create one.

  3. In the right-hand panel, manage the “Pay with invoice” toggles. Select whether and for which services this member/company should be able to pay via personal or company invoice.

  4. Manage the "Add to subscription invoices" switch to define how payments with "Invoice" should be billed.

Add to subscription invoices

When "Add to subscription invoices" is enabled, all payments made using the "Invoice" method are automatically consolidated into the customer’s subscription invoices. You can track and manage them in the customer’s profile > Billing page.

  • Bookings for dates within the current subscription period, as well as other purchases (event tickets, shop products, credit packages), are added directly to the upcoming invoice.

  • Bookings for future dates are placed under "Scheduled invoice items" and charged with future subscription invoices issued after the booking takes place.

The consolidated invoice will include the subscription products and all additional purchases. This option is ideal when the customer wants one combined invoice per billing cycle.

Payments with "Invoice" will appear in both the "Upcoming invoice" and the "Pending invoice items" sections at first.

However, if "Add to subscription items" is enabled, once the subscription invoice is issued, these items are automatically included in it and cleared from "Pending invoice items".

Bill separately

When "Add to subscription invoices" is disabled, all payments with the "Invoice" method will remain as "Pending invoice items" for administrators to bill manually in a separate invoice. Track and manage these items in the customer’s profile > Billing page.

  • Pending invoice items are not invoiced automatically.

  • You must issue an invoice with them manually at the necessary time. Manage pending invoice items

This is useful when you need to separate invoices for subscription and other one-off purchases.

How “Pay with invoice” works

To make a booking or purchase with "Invoice", members:

  1. Select the service they want to purchase.

  2. Choose "Personal invoice" or "Company invoice" as the payment method.

  • Only members with a subscription and "Pay with invoice" enabled can pay with the "Personal invoice" or "Company invoice" payment methods.

  • If a customer does not have a subscription but needs to pay via invoice, an administrator can create a booking on their behalf using the "Invoice" payment method.

  • The “Pay with invoice” feature is disabled for all customers by default. Make sure to enable it for eligible customers.

  • If enabled in the company subscription, all company members can use the "Company invoice" payment method. However, company managers can restrict this payment method to be available only to managers.

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