You can use the Reception app to register all guests of your members coming to the space, let them check in and out, and request the host's approval.
Enable the Reception app to let your visitors check themselves in and out.
Express check-in for pre-registered visitors
When pre-registered visitors arrive at the space, they see the following information on the reception tablet.
Preregistered visitors get a 6-digit visit code by email right after the member creates a visit for them. So, once the visit is created, the user receives an email with the code and visit details. The code is used to check in or out (if applicable), and if lost, the host can look it up on the Locations > Visitors page.
Visitors can check in by tapping the relevant option on the tablet and confirming their visit code.
Visitors enter the 6-digit visit code.
If the visit code is valid, the app confirms the visit.
Self-registration for new visitors
Visitors without preregistration use the Reception app to self-register and request member's approval. Visitors select "No" when asked if they have a visit code and proceed to create a visit request.
Visitors must enter the following information:
First name
Last name
Phone number (optional)
Email
Host — search for all members to select visit request approver.
Upon submission of the visit request on the tablet, the selected host gets a push notification prompting approval of the visit.
The visitor will receive an email with a visit code if a visit is approved.
If a visit is rejected, the visitor is notified by email.
How visitors check out
If enabled, visitors can check out at the reception by entering the visit code. Checking out adds a timestamp to the visit. If the visitors don't check out, they will be considered checked out after the end of the event.
Who are the visitors?
Visitors are individuals who are invited by your members to your space for various reasons. To keep track of who is coming and why, we recommend to register visitors in the following cases:
Your members' guests arrived for a meeting with them.
Your members' friends/relatives need to see your members.
FAQ
Does the check-in code expire?
Does the check-in code expire?
The code is for one-time use and is valid on the visit day until the end of the visit. When the visitor receives an email, it will include the details about the expiration date and time of the code. If the visit code is invalid or expired, the app shows an error message on the tablet.
Do visitors agree to privacy policy?
Do visitors agree to privacy policy?
Each user who receives an invitation email receives a link to the app. Once the link is opened, the user can see a welcome page and can press Continue. After that, the use can read the data and privacy information and press Continue that is considered as their agreement.