Managing members across multiple locations can be a challenge, especially when striving to maintain high levels of engagement and retention. This article will share best practices to help you streamline member management, foster loyalty, and keep members connected to your organization.
โ
Give discounts
By giving members discounts with a plan, administrators can notify the members that discounts can be used cross-location by default, allowing members to take advantage of their subscriptions and encourage them to visit more of your spaces.
Enable cross-location credits
By enabling credits cross-location, owners can allow members to spend their credits from one location on bookings in other network locations.
When the percentage value is configured, members will be able to visit and book your resources in other locations using their personal or company credits.
Configure resource visibility
By setting resources' visibility in all locations to "Network Settings" or "Public", administrators can give members access, see, book, and purchase resources across all locations.
The visibility set to "Public" will not only help your existing members discover other locations but also attract first-time customers visiting your app.
Use promo codes
By creating and sharing the promo codes with members to resources in other locations, administrators can encourage the users to explore more, making them feel rewarded for their service and appreciate their business.
Such a strategy will not only help members visit more locations but also promote less-popular services by offering discounts for specific resources you want to be sold more often.
To learn more about efficient management of multiple locations, check out our Manage multiple locations guide.