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Issue a credit note

Learn how to adjust invoices with credit notes… Configure the credit note properties: Reason - select a reason for the credit note from the dropdown… Understanding the credit note totals Adjustment total: The total amount of the credit note that

Manage customer's money balance

Automatic increase by issuing a credit note If you issue a credit note for an invoice that already… has an applied balance, and the total credit amount (credit note amount + previously applied balance)… FAQs When is it best to use the money balance, and when a credit note?

Download an invoice

note details (if applicable) Amount due — Total minus any credit note (if applicable) Footer… Tax — percentage and amount of tax for all items Total — total value after taxes Credit

Manage receipts

note (if applicable) Amount paid — Total minus any credit note (if applicable) Refunded… Tax — percentage and amount of tax for all items Total — total value after taxes Credit

Sell credit packages

Go to Spacebring > Billing > Credit packages. Click the Create credit package button… Create credit packages… How members buy credit packages

Track and manage invoices

invoice as paid externally Void an invoice Add a memo Charge an invoice Issue a credit… note For draft invoices See the invoice details Edit an invoice Issue or… To add a memo, go to Billing > Invoices, open the relevant invoice, and enter your note in the "Memo"

Use credits

Enable credits… How credits work… Notes

How to give and charge credits

How to give credits… How to charge credits… are usually received and expire with the subscription, while permanent credits are purchased as a credit

Understand refunds

Users can view refunded credit or day pass transactions in the member web portal or mobile app under… Administrators can see refunded credit or day pass transactions on the customer’s profile at Customers… If it has been refunded, please keep in mind that while credit and day pass refunds are instant, for

Prorate an invoice

For the first subscription cycle, the invoice and credit number are prorated if the member's subscription… For the last subscription cycle, the invoice and credit number are prorated if the member's subscription… Note that a subscription inherits its billing cycle anchor at the moment of creation