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Automate access with Luckey
Updated over 2 weeks ago

Integration with Luckey allows you to grant your members access to the necessary locks in your space by using smartphones, access cards, or key fobs.

Luckey is a distinct company not affiliated with us. For any inquiries regarding Luckey's solutions, services, or pricing, please reach out to Luckey directly. We do not have the authority to provide information or support on behalf of Luckey.

Prerequisites

To enable Luckey integration with Spacebring, have your Luckey account and complete the set up in Spacebring. Make sure you've completed the following prerequisites:

  1. Have an active Spacebring subscription with an Essential or higher plan.

  2. Have an API add-on purchased.

Enable the Luckey integration

Before enabling the integration, we recommend you create Smartphone Access rules in Luckey for the plans in Spacebring or for your companies so that when a new user is synchronized and added to the proper user tag in Luckey, it will automatically get the proper mobile access credentials.

Follow these steps to connect integration:

  1. The owner needs to navigate to Spacebring > press the menu (...) near the network name > Network Settings page.

  2. Open the API page > copy the Client ID and Client Secret.

  3. Head to the Luckey dashboard > Settings > select Spacebring > insert the Client ID and Client Secret copied in the previous step.

  4. Select the location in Spacebring that you want to link with the Luckey system.

Configure access for Luckey

The integration of Spacebring with Luckey allows granting access based on the following conditions:

  • Subscription for the individual user

  • Belonging to company

Access for subscriptions

To automate access for subscriptions of individual users, do the following:

  1. Go to Spacebring and invite users.

  2. Create subscriptions for new users by selecting a plan from the drop-down list.

Access for companies

To automate access for company users, do the following:

  1. Go to your Spacebring and invite users.

  2. Create a company and add them to the relevant company.

How the Luckey integration works

  1. Once the integration is active, when users are invited to member web portal or mobile app, they are automatically synchronized in real-time into the Luckey dashboard, but no access is provided.

  2. The access to the specified access control group is granted only if the user has an individual subscription or is added to the company. All users qualifying for access according to their subscription or belonging to the company will be automatically assigned to a specific user tag.

  3. Once the user is synchronized from the member web portal or mobile app to the Luckey system, they will receive an email notification to set up their password and activate their Luckey account, through which they will be granted access.

  4. To automatically give users the right mobile access credentials upon synchronization, create Smartphone Access rules in Luckey for your plans and companies.

  5. If a user's or company's subscription is canceled or expires or a user is removed from the company, their access to Luckey will be automatically revoked.

The subscription remains active from its start date until its end or cancellation date, regardless of the payment status of the member's invoices. To revoke access from the member, schedule a subscription end or cancel it.

Disable the Lucky integration

To disable the integration, do the following:

  1. Navigate to the Luckey dashboard > Settings > disable Spacebring from there.

  2. Once disabled, the user synchronization between the two platforms will
    immediately stop working. However, all users and Luckey Smart Tags that have already been synchronized will remain on the platform.

The integration has been developed by the Luckey team. Please reach out to their support in case of any questions about the connection and user sync.

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