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Invite an administrator
Updated over a week ago

Invite your team members as administrators to help you manage the space. Each location can have an unlimited number of administrators.

What an administrator can do

  • Manage general location settings.

  • Add any location content.

  • Manage Community page: invite users, create plans, subscriptions, etc.

  • Fully access users' contact and membership information.

  • View analytics and download custom reports.

  • Receive notifications about all users' activities.

The permissions given to an administrator determine their ability to manage content on certain pages and view Analytics and Settings pages. Administrators with different permissions will have different rights to manage the location.

Prerequisites:

To be able to invite an administrator to the location, make sure that you have enough permissions for this:

  1. Log in as an administrator of that location where you want to designate someone as an administrator. If you are on a Starter or Essential plan, you can always invite or make someone an administrator.

  2. If you are on the Pro or Enterprise plan, make sure that you have permission to manage the Community page. If you cannot invite or edit users, ask other administrators to enable the "Community" permission for you.

Invite a new user as an administrator

1. Open Community > tap on Invite User top right.

2. Fill in the details > enable the "Administrator" option and customize the permissions.


3. Tap "Send Invitation".

Make an existing user an administrator

After inviting users to the location, you can still make them administrators.

  1. Open Community > navigate to the "Users" tab and select the user from the list.

  2. Press (...) menu top right > select Edit.

  3. Enable the "Administrator" option > customize permissions and press Save top right.

Customizing administrator permissions is available only on Pro and Enterprise plans. For customers on the Starter and Essential plans, all administrators have all permissions enabled by default.

FAQ

Are administrators counted towards active users?

Administrators aren't counted as active users unless they perform any of the actions that make users active according to your active user model.

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