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Manage contracts

Learn how to create, issue, and manage contracts to ensure compliance and speed up the member sign-up process.

Updated this week

Contracts are the individual agreements between you and your space member. Contracts provide a seamless, centralized solution for managing all your membership agreements.

Contracts are designed to simplify your onboarding process and ensure legal protection:

  • When you need members to formally sign off on liability waivers, building rules, or regulations (e.g., liability for damages, general conduct).

  • To require a digital signature before a member is allowed to proceed to payment or activate their plan, ensuring compliance precedes financial commitment.

  • To attach specific, separate legal agreements to individual membership plans.

  • To eliminate the administrative burden of using third-party tools by allowing admins to create, send, track, and file contracts seamlessly within Spacebring.

  • To generate contracts that automatically reflect the dedicated resource being leased (e.g., the specific desk or office) and link the document to the customer.

Prerequisites

To start using contracts, make sure you've completed the following prerequisites:

Create a contract

  1. Go to the Billing > Contracts page.

  2. Press Create contract in the top-right corner.

  3. Select either the "Company" or "User" tab > configure contract details.

  • Customer - select the customer for whom you're creating a contract.

  • Template - select the necessary contract template.

  • Set the expiration date - the deadline for signatories to sign. If not signed by that date, the contract will be auto-declined.

The expiration date cannot be in the past and must be earlier than the start date (if the "Issue invoice from contract" or "Create subscription from contract" toggle is enabled).

  • In the "Items" section, press Add to select the necessary recurring or one-off service from the Product list. Then, specify the quantity and unit price.

When adding both recurring and one-off items, the one-off item is included only in the customer's initial invoice. It is automatically removed from the subscription after the first billing period.

  • Set the start date - the date defining the customer's subscription start date.

  • Set the end renewal - the date defining the customer's subscription end date. Select "On date" to specify an end date, or choose "Never" to keep it active indefinitely.

  • Manage the "Create subscription from contract" switch. This switch appears if the contract includes at least one recurring item.

    • If enabled, the customer's subscription will become active automatically on the selected start date once all signatories have signed the contract.

    • If disabled, the administrator will need to manually create the corresponding subscription once the contracts is signed by all signatories.

  • Manage the "Issue invoice from contract" switch. This switch appears if the contract includes a one-off item only.

    • If enabled, the customer will receive an invoice with the selected items automatically when the contract is fully signed.

    • If disabled, the administrator will need to manually issue the invoice or record one-off payment.

  • If there is a signatory from your location, enable the "Signatory for..." switch and add the signatory details.

  • In the "Signatory for customer" section, add the signatory details or press Prefill from button.

4. Press Create.

Once you create the contract, double-check its details before issuing it to the customer.

Issue a contract

  1. Open the contract and select one of the following options:

    • Press Issue to collect the contract signature manually.

    • Press Issue with eSignature to collect the contract signature automatically.

  2. Once issued, the customer can view the contract on the Membership > Billing > Contracts page. If the contract is issued with eSignature, the customer also receives an email and can e-sign the contract. Issue contracts for eSignature

Manage contracts

You can view all contracts, track volume over time, or access documents for a specific customer.

  • To view all contracts, go to Billing > Contracts page. Use filters to find a specific contract by status or date.

  • To track contract analytics, go to Analytics > Contracts page to check the quantity of contracts per status for a specific period.

  • To view a specific customer's contracts, go to Customers > customer profile > Contracts page.

Administrators can modify or delete a contract while it is in "Draft" status.

  1. Open the contract.

  2. Click the (...) button in the top right corner.

  3. Select "Edit" to adjust details or "Delete" to remove the draft.

Deleting the contract is irreversible and cannot be undone.

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