Location guides in your app serve as your help center that consolidates any helpful information on how your members can better use services and feel more comfortable in your space.
How to create a guide
To create a guide, go to Spacebring and follow these steps:
Navigate to the Support page > Guides.
Press
Create
> add the guide title and description, use rich text formatting.To add photos and videos to your guide description, click on the place in the text where you want the image or video to be inserted > paste the copied image or press
Gallery
icon in the lower left corner to pick a photo or video from your device. Understand media formatsIn the "Visibility" section, select the guide's visibility. Understand and use visibility settings
Tap
Create
.
The visibility of your guides also influences the visibility of the Information page. Therefore, if the visibility of any of your guides is "Public," the Information page becomes visible public, too.
Where guides appear to users
Once created, users can discover guides on the Information and Support pages.
The "Search" field allows users to easily browse through location guides and quickly find answers to their questions.
Recommended guides to create
Guides help all app users find additional information about your location to help them feel more convenient in your space. We recommend you create guides on the following topics:
How to find us - give detailed directions on how to find your space at the given address or attach a video guide.
How to become a member - a guide explaining how to sign up for a plan or office.
βParking - share if you provide members with parking possibilities, give the details in this guide.House Rules - describe room etiquette, kitchen rules, noise regulations, etc.
How to edit a guide
Navigate to the Support > Guides.
Hover over the guide > press the menu (...) next to it > press
Edit
.
3. Change the guide and press Save
.
How to delete a guide
Navigate to the Support > Guides.
Hover over the guide > press the menu (...) next to it > press
Delete
and confirm your action.
Deleting a guide is irreversible and can not be undone.