Users can easily apply for a benefit you offer through the app.
Prerequisites
To allow users to view and apply for available benefits, prepare your Benefits page:
Enable the Benefits page via Settings > Benefits and create a benefit category by pressing the
Create
button on the same page.When creating a benefit, set the necessary visibility and enable the "Application" section.
How users apply for a benefit
Users can apply for a benefit by following these steps:
1. Go to Locations > Benefits > select the desired benefit and press Apply
.
2. Type any additional details or questions, if necessary, inside the text field and press Submit
.
Users can view their benefit application by going to the Account page (by pressing a button with your profile image, initials, or the user icon on the app's main page) > Benefit Applications.
How administrators track benefit applications
Administrators can view all benefits applications by navigating to Benefits > pressing the "List" icon in the top right corner.
Each benefit application has its sequence number like #1, #2, etc. (the most recent applications are at the top). The following data is available for every application:
The benefit title
The benefit application sequence number
Date and time of application
Applicant's name
Administrators can contact the users who applied for a benefit via chat in the app, for example, and provide all the necessary information. For this, open the benefit application > press on the applicant > press Chat
.
To check the benefit applications of a specific user, please go to Locations > Community > open the user > Benefit Applications.
Configure the notifications in the app to instantly receive notifications about new benefit applications.