Users can easily apply for a benefit you offer through the app.
Prerequisites
To allow users to view and apply for available benefits, prepare your Benefits page:
Enable the Benefits page via Settings > Benefits and create a benefit category by pressing the
Create
button on the same page.When creating a benefit, set the necessary visibility and enable the "Application" section.
How users apply for a benefit
Users can apply for a benefit by following these steps:
1. Go to Locations > Benefits > select the desired benefit and press Apply
.
2. Type any additional details or questions, if necessary, inside the text field and press Submit
.
Users can view their benefit application by going to the Account page (by pressing a button with your profile image, initials, or the user icon on the app's main page) > Benefit Applications.
How administrators track benefit applications
Administrators can view all benefits applications by navigating to Benefits > pressing the "List" icon in the top right corner.
For efficient benefit application management, you can easily find specific category benefit applications by filtering them based on the necessary category. Manage benefit categories
Searching for benefit applications using filters is available on the web app only.
Each benefit application has its sequence number like #1, #2, etc. (the most recent applications are at the top). The following data is available for every application:
The benefit title
The benefit application sequence number
Date and time of application
Applicant's name
Administrators can contact the users who applied for a benefit via chat in the app, for example, and provide all the necessary information. For this, open the benefit application > press on the applicant > press Chat
.
To check the benefit applications of a specific user, please go to Locations > Community > open the user > Benefit Applications.
Configure the notifications in the app to instantly receive notifications about new benefit applications.