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Resend an invoice

Updated over a week ago

Even though Spacebring automatically retries the payment, you might still want to send another reminder to the user.

To resend an unpaid invoice, open Spacebring and follow these simple steps:

  1. Navigate to Customers > select the user/company you want to resend the invoice to.

  2. Go to Billing > Invoices > tap on the necessary invoice.

  3. Press Resend invoice to send the invoice to the customer once again.

When you resend an invoice, the user receives a push notification and an email invoice payment reminder with the invoice attached.​

Only users who have a valid email address in their account and company managers can receive the resent invoice. Troubleshoot email delivery issues

Only unpaid invoices show the Resend invoice button. For paid invoices, this button is replaced by Send receipt, which emails the customer both the invoice and the receipt PDFs.

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