Who is a nonmember
A nonmember is a customer in your space who does not belong to the community inside a specific location and only occasionally interacts with your location. Nonmembers are also all your former members who were removed from the Community. Thus, nonmembers don't have the same level of access to facilities, services, and benefits as members.
Here is an example of the nonmember profile in the app:
Your app allows you to easily track nonmembers' activities, handle them efficiently, and interact with them to grow the community.
Users become nonmembers after doing the following actions:
Creating a paid or free booking on the Rooms, Desks, Parking, or Offices pages
Submitting any successful payment
Applying for a benefit
Ordering any product on Shop
Joining any event.
Users who just start making a payment, ordering a product, creating a booking, etc., do not become nonmembers unless they complete these actions.
What a nonmember can do
View and interact with the pages and content that have "Public" visibility (or "Network Members" if the user is a member in another location)
Receive and pay for invoices
Sign up for plans
Access information about their invoices or payments
Add and edit their billing details.
Nonmembers become active and count towards your subscription for the app only if they meet the criteria by interacting with your app.
Each location has a unique list of nonmembers.
Manage nonmembers
Nonmembers are listed on the Community > (...) menu top right > Nonmembers page. Administrators can view all past activities of nonmembers, including their bookings, payments, invoices, etc.
Administrators can manage nonmembers in the following ways:
Manage their billing information