The “Pay with invoice” option allows customers to complete bookings or purchases without paying immediately. Instead, charges are collected and billed later via invoice. For companies, this makes it easy to consolidate all team expenses into a single company invoice.
Enable "Pay with invoice"
Go to Customers > "Members" or "Nonmembers" tab.
Open a user or company profile > go to the Billing page.
In the right-hand panel, find "Payment methods".
Click
(...)>Editnext to "Company invoice" or "Personal invoice".For an individual customer, select the services for which they can pay by personal invoice.
For a company, choose who can pay by company invoice for each service:
None — paying with invoice is unavailable for this service.
Company managers — only managers of the company can pay by company invoice, while members cannot.
Company members — both company managers and members can pay by company invoice for the selected service.
For companies, choose "Company managers" or "Company members" to enable payments by invoice. Company managers can edit these permissions from their side later.
Configure how payments with invoice are billed
For nonmembers or members without a subscription, all payments by invoice are saved as pending invoice items and must be invoiced manually by an administrator when needed.
For members with subscriptions, you can choose how payments by invoice are billed:
Open the customer's profile.
Open their subscription.
Manage the "Add to subscription invoices" toggle in the right-hand panel.
Add to subscription invoices
When "Add to subscription invoices" is enabled, payments by invoice are consolidated into the customer’s subscription invoices.
Bookings for dates within the current subscription period, as well as other purchases (event tickets, shop products, credit packages), are added directly to the upcoming invoice.
Bookings for future dates are added to future subscription invoices issued after the booking takes place.
The consolidated invoice includes the subscription products and all additional purchases. This option is ideal for customers who want one combined invoice per billing cycle.
Bill separately
When "Add to subscription invoices" is disabled, payments by invoice remain as "Pending invoice items" for administrators to bill manually in a separate invoice.
Pending invoice items are not invoiced automatically.
You must issue an invoice with them manually at the necessary time.
This is useful when you need to separate invoices for subscription and other one-off purchases.
How “Pay with invoice” works
To make a booking or purchase with "Invoice", customers:
Select the service they want to purchase.
Choose "Personal invoice" or "Company invoice" as the payment method.
“Pay with invoice” is disabled for all customers by default. Only customers with this option enabled can use it. Make sure to enable it for eligible customers.