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Add users to a blacklist

Learn how to manage your network blacklist.

Updated today

To maintain strong security in your member portal, the owner can block abusive users by adding them to a blacklist.

Add users to a blacklist

  1. Click your network name in the top left.

  2. Go to Network settings > Privacy and security.

  3. In the "Blacklist" section, type the user's email address in the "Email" field.

  4. Click Add, and confirm.

How the blacklist works

  • Once blacklisted, the user is immediately logged out of all active sessions.

  • They can no longer log in to the member web portal or mobile apps.

  • The block applies across your entire network (if you have multiple locations), but does not extend to other networks.

You can remove a user from the blacklist at any time by clicking (...) > Remove next to their email address.

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