The "Cross-location credits" feature allows your members to spend their credits from one location on room, desk, parking and equipment bookings in other network locations. Similarly, with the "Cross-location day passes", your members can use their day passes across the network for hot desk bookings.
Configure cross-location credits and day passes
The owner needs to press the (...) button next to the network name > Network settings > Locations page.
Set the required percentage value on the "Cross-location credits" and "Cross-location day passes" sliders.
For example, if the value is set to 0%, members of any location won't be able to use their credits or day passes outside their home location. If the value is set to 50% and a member receives 50 ☆ or day passes with a monthly subscription, then only 25 ☆ or day passes can be spent outside the home location per month.
How users book with cross-location credits and day passes
How to use cross-location credits
Select a different location within the network.
Choose Room, Desk, Parking spot, or piece of Equipment.
On the checkout screen, the system displays available credits from the home location to cover the cost, select the cross-location credits payment method to finalize the booking without additional charge.
Cross-location credits can be spent on room, desk, parking and equipment bookings in other network locations. They cannot be used to purchase event tickets or shop products.
How to use cross-location day passes
Navigate to the Desks page of a different network location and choose a hot desk available for daily booking.
At checkout, choose "Day passes" as a payment method. The system will display the balance available from the home location, select the cross-location day pass to finalize the booking without additional charge.
Best practices
If you have multiple locations, you can use this feature for the following:
As a unique benefit of your space: no matter in what locations your members have a subscription, they can visit other locations and make bookings with credits or day passes.
As a retention tool: if your members have permanent credits left on balance, they can spend them in other locations too and may wish to sign up for plans in some of your other locations later.