Contact our team via chat, email, and WhatsApp and track the status of your app.
Office hours
Our regular office hours are Monday through Friday, 2 a.m. to 5 p.m. Eastern Time (ET). Our regular response time is 3 minutes.
During the annual Spacebring team-building activities, August 19 - August 23 (the time varies), we have reduced office hours: Monday — Friday, 2 a.m. to 9 a.m., and from 1 p.m. to 5 p.m. Eastern Time (ET). Our regular response time during this week is 15 minutes.
Chat
To contact us in live chat, do the following:
Open your web or mobile app.
Log in there as an administrator.
On the web app, tap the
Helpbutton on the left-side menu >Messages> start a chat with us. On the mobile app, you can always access theHelpbutton by going to Locations > tap (...) menu at the top.
Feel free to send your questions or feedback to [email protected] at any time.
WhatsApp
Initiate a conversation with our team on WhatsApp using this link: https://wa.me/+18442632737.
Status Page
Track the status of our server here: https://status.spacebring.com/. Press "Subscribe to updates" to subscribe to any news via email, Slack, or Microsoft Teams.