Spacebring allows accepting money payments with Stripe.
Stripe is a distinct company not affiliated with us. For any inquiries regarding Stripe's solutions, services, or pricing, please reach out to Stripe directly. We do not have the authority to provide information or support on behalf of Stripe.
We do not charge any fees on top of Stripe.
Connect Stripe
To connect Stripe for accepting payments, follow these steps:
Go to Spacebring > Integrations page by pressing the menu (...) next to the location's name.
Find the Stripe integration page. On this page, you'll also see two helpful buttons:
About: For general information about the integration.Docs: For detailed instructions on connecting and configuring.
Press
Connectand give permission to acquire payments on your behalf.
To integrate with Stripe, you'll need to connect a live account. Our system doesn't support test accounts.
Configure Stripe
In the "Payments" section, select services for which customers should be able to pay via Stripe.
Bookings
Event tickets
Shop products
Credit packages
Invoices
In the "Payment configurations" section, press the menu (...) near the "Invoice payments" > tap "Edit".
You'll be redirected to your Stripe dashboard. Here, configure the payment methods you want to allow customers to use to pay for invoices. Your Stripe account must be eligible to enable these payment methods.
Navigate back to the Stripe page > press the menu (...) near the "Instant one-off payments" > tap "Edit".
In your Stripe dashboard, configure the payment methods you want to allow customers to use for one-off payments.
Navigate back to the Stripe page > enable the "Automatic refunds" switch to let users get automatic refunds for canceled bookings, tickets, and orders if eligible. Understand refunds
Automatic refunds are enabled by default as soon as the Stripe integration is connected.
Available payment methods
Overview
The Stripe integration supports the following payment methods:
Product | Payment method |
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Invoices |
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Cards
The Stripe integration accepts both domestic and international debit and credit cards based on your Stripe account settings. Real-time payment confirmation allows card payment for any purchases.
Wallets
Apple Pay is supported on Safari and iOS, while Google Pay is available on Chrome and Android. Users can easily pay with a card that is saved in their Apple or Google Wallet. Link by Stripe works seamlessly across different devices and browsers.
Bank debits
Spacebring can accept bank debits for invoice payments only, as it takes multiple days to confirm a payment. Manage bank debits
Bank redirects
iDEAL is a Netherlands-based payment method that allows customers to complete online transactions using their bank credentials.
TWINT is a popular payment method used in Switzerland. It allows customers to authenticate and approve payments using an approved TWINT mobile app. Payments with TWINT can only be made in CHF currency. TWINT is a single-use payment method - it doesn't support saving payment methods and auto-charges, and requires manual payment each time.
BLIK is a single-use payment method that requires customers to authenticate their payments. When customers want to pay online using BLIK, they request a six-digit code from their banking application and enter it into the payment collection form.
EPS is an Austria-based single-use payment method that lets customers complete transactions online using their bank credentials.
Bancontact is the most popular online payment method in Belgium. Customers use a Bancontact card or mobile app linked to a Belgian bank account to make online payments.
Buy now, pay later
You can enable Klarna, a "Buy now, pay later" payment method. It enables customers to pay for purchases over time. When the payment is accepted, you receive the entire order amount in your Stripe account. Klarna collects the initial payment from your customer and any future instalment payments.
Vouchers
You can enable Boleto, the official payment method in Brazil. Boleto works for invoice payments only, since it takes several days to complete a transaction. Users receive a voucher stating the amount to pay for services or goods. Users then pay the boleto before its expiration date in one of several different methods, including at authorized agencies or banks, ATMs, or online bank portals.
Crypto
You can enable Crypto payment method to accept digital currencies, particularly stablecoins, from your customers.
What data is synchronized to Stripe
Upon a successful payment or adding a payment method, the integration creates a customer on Stripe. The following information is synchronized:
For members | For companies | Example descriptions: |
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The language of the payment description in Stripe matches your location's default language.
Identify users' transactions in Stripe
You can easily find users' transactions in the Stripe dashboard by clicking View in Stripe on the transaction in Spacebring.
Alternatively, use the following unique identifiers:
ID — coincides with
IDin the "Payment method" section in the Stripe dashboard. You can copy the ID of the transaction from the "Transactions" custom report.Time — coincides with the date and time of the transaction in the Stripe dashboard.
Description — the types of purchases users make, such as room bookings, desk bookings, shop orders, etc.
Disputed payments
A dispute (also known as a chargeback) occurs when a cardholder questions your payment with their card issuer.
If users dispute payments with you via their bank, administrators receive a notification about this and can view all disputed payments in Spacebring.
Administrators tap on the notification to open the disputed payment. Alternatively, they can always find disputed payments by looking into invoices and transactions in Spacebring.
The disputed invoice is marked as "Disputed.”
The transaction for the invoice or a one-off payment will have a "Disputed" status.
Both users and administrators can view a disputed payment.
Spacebring reflects payment dispute status, but it doesn't automatically alter bookings, invoices, orders, etc. The original records remain unchanged, and the transaction and invoice status stays "Paid" if funds were initially received.
To clarify the dispute, reach out to your customer directly or contact Stripe, your payment processor.
To recharge a re-charge for the service is necessary, create a one-off payment.
Disconnect Stripe
To disconnect Stripe integration, follow these steps:
Go to Spacebring > Integrations page by pressing the menu (...) next to the location's name > Stripe.
Scroll down and press
Disconnect. Confirm your choice.