Your app allows accepting money payments with Stripe.
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Connect Stripe
To connect Stripe for accepting payments, follow these steps:
Go to the Locations > Settings page (the "Settings" icon next to the location's name) > Stripe.
Press
Connectand give your app permission to acquire payments on your behalf.By default, payments are enabled for all points of sale. You can manage for what services you want to receive payments in the "Payments" section on the Stripe page.
In the "Bank Debits" section, configure the bank debits you want to use for accepting invoice payments.
Available payment methods
Overview
The Stripe integration supports the following payment methods:
Product | Payment Method |
Rooms, Desks, Shop, Events, Credit Options |
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Invoices (one-off, auto-pay) |
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Cards
The Stripe integration accepts both domestic and international debit and credit cards based on your Stripe account settings. Real-time payment confirmation allows card payment for any app purchases, including invoices, room or desk bookings, and more.
Wallets
Apple Pay is supported on Safari and iOS, while Google Pay is available on Chrome and Android. Users can easily pay with a card that is saved in their Apple or Google Wallet.
Bank debits
Your application can accept bank debits for invoice payments only, as it takes multiple days to confirm a payment. Manage bank debits
Bank redirect
You can enable iDEAL, a popular payment methods in The Netherlands. iDEAL can be used for any payments in the app, including invoices, room bookings, shop products, etc.
You can enable TWINT, a payment method used in Switzerland. Payments with TWINT can only be made in CHF currency. TWINT can be used for any payments in the app, including invoices, room bookings, shop products, etc. TWINT doesn't support saving payment methods and auto-charges, and requires manual payment each time.
Vouchers
You can enable Boleto, the official payment method in Brazil. Boleto works for invoice payments only, since it takes several days to complete a transaction. Users receive a voucher stating the amount to pay for services or goods. Users then pay the boleto before its expiration date in one of several different methods, including at authorized agencies or banks, ATMs, or online bank portals.
What data is synchronized to Stripe
Upon a successful payment or adding a payment method, the integration creates a customer on Stripe. The following information is synchronized:
For members | For companies | Example descriptions: |
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The language of the description matches your location's default language set in Locations > Settings > General.
Identify app transactions in Stripe
You can easily find the transaction from your app in the Stripe dashboard using the following unique identifiers:
ID — coincides with
IDin the "Payment method" section in the Stripe dashboard. You can copy the ID of the transaction from the "Transactions" custom report.Time — coincides with the date and time of the transaction in the Stripe dashboard.
Description — the types of purchases users make in the app, such as room bookings, desk bookings, Shop orders, etc.
Automatic refunds
Integration with Stripe allows for automatic refunds for canceled room and desk bookings and event tickets. Find more information on how to automate Stripe refunds here.
Manage disputed payments
Your customers can dispute an invoice payment with their bank, but your app handles such cases. Here is how:
If users dispute the invoice paid with your app, the invoice is automatically marked as "Unpaid".
The administrator receives a notification about the failed payment. Manage notifications