Accept payments with Stripe
Updated over a week ago

Your app allows accepting money payments with Stripe.

Stripe is a distinct company not affiliated with us. For any inquiries regarding Stripe's solutions, services, or pricing, please reach out to Stripe directly. We do not have the authority to provide information or support on behalf of Stripe.

We do not charge any fees on top of Stripe.

Connect Stripe

To connect Stripe for accepting payments, follow these steps:

  1. Go to the Locations > Settings page (the "Settings" icon next to the location's name) > Stripe.

  2. Press Connect and give your app permission to acquire payments on your behalf.

  3. By default, payments are enabled for all points of sale. You can manage for what services you want to receive payments in the "Payments" section on the Stripe page.

  4. In the "Bank Debits" section, configure the bank debits you want to use for accepting invoice payments.

Connect Stripe on Spacebring's coworking space management platform


Available payment methods

Overview

The Stripe integration supports the following payment methods:

Product

Payment Method

Rooms, Desks, Shop, Events, Credit Options

  • Cards

  • Wallets (Apple Pay, Google Pay)

  • Bank Redirect (iDEAL)

Invoices (one-off, auto-pay)

  • Cards

  • Wallets (Apple Pay, Google Pay)

  • Bank debits (ACH, SEPA, BECS, Bacs, PAD)

  • Bank redirect (iDEAL)

  • Vouchers (Boleto)

Cards

The Stripe integration accepts both domestic and international debit and credit cards based on your Stripe account settings. Real-time payment confirmation allows card payment for any app purchases, including invoices, room or desk bookings, and more.

Wallets

Apple Pay is supported on Safari and iOS, while Google Pay is available on Chrome and Android. Users can easily pay with a card that is saved in their Apple or Google Wallet.

Bank debits

Your application can accept bank debits for invoice payments only, as it takes multiple days to confirm a payment. Manage bank debits

Bank redirect

You can enable iDEAL, a popular payment method in The Netherlands. iDEAL can be used for any payments in the app, including invoices, room bookings, shop products, etc.

Vouchers

You can enable Boleto, the official payment method in Brazil. Boleto works for invoice payments only, since it takes several days to complete a transaction. Users receive a voucher stating the amount to pay for services or goods. Users then pay the boleto before its expiration date in one of several different methods, including at authorized agencies or banks, ATMs, or online bank portals.


What data is synchronized to Stripe

Upon a successful payment or adding a payment method, the integration creates a customer on Stripe. The following information is synchronized:

For members

For companies

Example descriptions:

  • Email

  • Full name

  • Description of payment

  • Full company name

  • Description of payment

  • Angelica Pavao Invoice PGIP7RB5-0030 where Angelica Pavao is the name of the member or the company with a plan

  • Room Booking (North Room) 01/03/2024

  • Credits (50.00 ☆) 01/03/2024

  • Happy Hour 01/03/2024

The language of the description matches your location's default language set in Locations > Settings > General.


Identify app transactions in Stripe

You can easily find the transaction from your app in the Stripe dashboard using the following unique identifiers:

  • ID — coincides with ID in the "Payment method" section in the Stripe dashboard. You can copy the ID of the transaction from the "Transactions" custom report.

  • Time — coincides with the date and time of the transaction in the Stripe dashboard.

  • Description — the types of purchases users make in the app, such as room bookings, desk bookings, Shop orders, etc.​

Automatic refunds

Integration with Stripe allows for automatic refunds for canceled room and desk bookings and event tickets. Find more information on how to automate Stripe refunds here.


Manage disputed payments

Your customers can dispute an invoice payment with their bank, but your app handles such cases. Here is how:

  1. If users dispute the invoice paid with your app, the invoice is automatically marked as "Unpaid".

  2. The administrator receives a notification about the failed payment. Manage notifications

Did this answer your question?