Spacebring allows accepting money payments with Stripe.
Stripe is a distinct company not affiliated with us. For any inquiries regarding Stripe's solutions, services, or pricing, please reach out to Stripe directly. We do not have the authority to provide information or support on behalf of Stripe.
We do not charge any fees on top of Stripe.
Connect Stripe
To connect Stripe for accepting payments, follow these steps:
Go to Spacebring > Integrations page by pressing the menu (...) next to the location's name.
Find the Stripe integration page > press
Connectand give a permission to acquire payments on your behalf.By default, payments are enabled for all points of sale. You can manage for what services you want to receive payments in the "Payments" section on the Stripe page.
In the "Bank Debits" section, configure the bank debits you want to use for accepting invoice payments.
Available payment methods
Overview
The Stripe integration supports the following payment methods:
Product | Payment Method |
Rooms, Desks, Shop, Events, Credit Options |
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Invoices (one-off, auto-pay) |
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Cards
The Stripe integration accepts both domestic and international debit and credit cards based on your Stripe account settings. Real-time payment confirmation allows card payment for any purchases, including invoices, room or desk bookings, and more.
Wallets
Apple Pay is supported on Safari and iOS, while Google Pay is available on Chrome and Android. Users can easily pay with a card that is saved in their Apple or Google Wallet.
Bank debits
Spacebring can accept bank debits for invoice payments only, as it takes multiple days to confirm a payment. Manage bank debits
Bank redirect
You can enable iDEAL, a popular payment methods in The Netherlands. iDEAL can be used for any payments, including invoices, room bookings, shop products, etc.
You can enable TWINT, a payment method used in Switzerland. Payments with TWINT can only be made in CHF currency. TWINT can be used for any payments, including invoices, room bookings, shop products, etc. TWINT doesn't support saving payment methods and auto-charges, and requires manual payment each time.
Vouchers
You can enable Boleto, the official payment method in Brazil. Boleto works for invoice payments only, since it takes several days to complete a transaction. Users receive a voucher stating the amount to pay for services or goods. Users then pay the boleto before its expiration date in one of several different methods, including at authorized agencies or banks, ATMs, or online bank portals.
What data is synchronized to Stripe
Upon a successful payment or adding a payment method, the integration creates a customer on Stripe. The following information is synchronized:
For members | For companies | Example descriptions: |
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The language of the description matches your location's default language set in Location Settings > General.
Refunds
The following payments can be refunded:
Bookings
Event tickets
Shop orders
Invoices
Automatic refunds are only available for upcoming bookings and event tickets. In all other cases, when a refund cannot be processed automatically, administrators can issue it manually.
The availability of automatic refunds is managed by the "Rescheduling Policy" of your rooms, desks, parking lots, and by the "Refund Policy" of your events. Find more information on how to automate Stripe refunds here.
Identify users' transactions in Stripe
You can easily find users' transactions in the Stripe dashboard using the following unique identifiers:
ID — coincides with
IDin the "Payment method" section in the Stripe dashboard. You can copy the ID of the transaction from the "Transactions" custom report.Time — coincides with the date and time of the transaction in the Stripe dashboard.
Description — the types of purchases users make, such as room bookings, desk bookings, Shop orders, etc.
Manage disputed payments
Your customers can dispute an invoice payment with their bank, but Spacebring handles such cases. Here is how:
If users dispute the invoice paid in member web portal or mobile apps, the invoice is automatically marked as "Unpaid".
The administrator receives a notification about the failed payment in Spacebring. Manage notifications