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Customize invitation emails

Updated this week

When administrators invite new users to the location or approve users' requests to join the location, users receive a default invitation email.

You may want to customize the introduction emails and include your information there.

Configure custom emails

  1. Go to Spacebring > Location settings > Community page.

  2. Enable the "Invitation" switch in the "Custom emails" section and type the email text in the "Text" section.

  3. Once configured, users receive the customized welcome email.

By default, the welcome email includes a friendly greeting and clearly states the email address the user should use to log in and get started.

A default reminder email is automatically sent to users who haven't activated their account within 3 days of the initial invitation.

You have the flexibility to customize this email as well.

Customize invitation reminder

  1. Go to Spacebring > Location settings > Community page.

  2. Enable the "Invitation reminder" switch in the "Custom emails" section and type the email text in the "Text" section.

  3. Once configured, a customized reminder email is sent to users who haven't activated their account 3 days after they were first invited.

If the "Text" field is left empty, users will receive an email without any message content. Be sure to add your custom text to ensure the email includes the necessary information.

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