Administrators can remove any user from their view and by removing them, manage these users' roles. Based on the user role, the process of removing a user happens on different pages.
Remove a member
If the user is no longer your member and you need to remove them from the Customers page, follow these steps:
Log in to Spacebring.
Go to the Customers page in the necessary location > click on the necessary user to open their profile.
Scroll down > press
Removeand confirm your choice.
These steps do not delete the user's account and only make them nonmember. Only the user themselves can delete their account.
What happens when you remove a user from the Customers page
The user becomes a nonmember and appears for administrators on the Customers > Nonmembers page.
The user has the nonmember's rights.
The user who used to be an administrator automatically and immediately loses their administrator's rights.
The user's active subscription automatically gets deactivated.
The history of the user's credits, payments, invoices, bookings, etc, is preserved for an administrator.
Administrators can restore the user to the Customers at any time.
Delete a nonmember
Administrators can delete nonmembers from the location by following these steps:
Log in to Spacebring.
Go to the Customers page in the necessary location.
Select the Nonmembers option in the drop-down list.
Switch from Companies to Users section > click on the necessary user to open their profile.
Scroll down > press
Deleteand confirm your choice.
If a nonmember is deleted, they can still have access, but they will no longer appear on the nonmembers' list and the administrator won't be able to view their past data or reinvite them to the Customers. However, if the user performs any action such as making a booking, payment, or sending a chat message, etc., they will become a nonmember again.