Once you have decided to migrate from Nexudus to an easier-to-use and reliable platform, you can follow this simple guide on smooth migration.
Prerequisites
Have the subscription for your new app active. Schedule a quick demo to sign up.
Have access to the Nexudus dashboard to download all data on your users, such as names, emails, and plans.
Step 1. Export data from Nexudus
To seamlessly transfer all data to your new app, export your customers' list, plans, and other services.
To export this data from Nexudus, do the following:
Log in as a full unrestricted admin to export data from Nexudus.
Export your customers: log in to the Admin Panel and click Operations > Members and contacts > tick the checkbox next to any listed records > click Export xx records in the Bulk actions menu.
Export your plans: navigate to Inventory > Plans > tick the checkbox next to any listed records > click Export xx records in the Bulk actions menu. '
Export other data: on the Admin Panel, choose the list you want to get and export.
Step 2. Cancel an invoicing cycle with Nexudus
To make sure that your customers are invoiced through your new app in the next month and are not double-charged through Nexudus, we recommend you proceed in the following way:
One-two weeks before the future date of invoicing your customers, cancel invoicing cycle in Nexudus.
Notify your customers that the next invoice cycle will be done through the new system.
Step 3. Set up your web app
With your new app's intuitive interface, you can easily tailor your workspace to your requirements.
To continue, follow our simple "Get Started" guide (1-3 hours to add all data). Once you are ready, mass invite your members (up to 1 hour to upload everyone).
While migrating to another app, updating the custom domain records might be challenging. To set up a record in DNS, make sure to remove the previous record created for Nexudus, first, and then add a new one.
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Step 4. Sync bookings
To make sure that your members and nonmembers book through a single app, transfer all future room bookings from Nexudus to your new app.
If all your room bookings were synced to Google Calendar with Nexudus earlier, enable two-way sync with a Google Calendar integration in your new app, and all room bookings will instantly appear in your app, which will help to move all bookings history into your app.
Step 5. Accept first bookings & payments through your new app
With everything set up, your members invited, and users' subscriptions created, your customers can explore the app:
Members receive their first invoices for the created subscriptions and make the first payment manually with their desired payment method.
Users with active subscriptions can book with expiring credits and use their plan's benefits.
All users can book by paying online via the connected payment gateway at any time.
To set up automatic invoice payments in the app while migrating from Nexudus, your members must manually make only the first payment for the invoice in the new app; therefore, they'll be set on auto-pay. After paying the first invoice online, all further payments will be fully automated by default.
Throughout the entire process, a dedicated happiness manager will be available to support you and answer any questions.
Step 6. Order branded mobile apps
Get fully white-labeled mobile apps for your space to improve user engagement and manage your workspace on the go. To proceed, do the following:
Submit a simple order form.
Wait for our team to inform you about your apps ready 🚀.
If you have any questions on the migration process, contact our support.