Contact our team via chat, email, and WhatsApp and track the status of your app.
Office hours
Our regular office hours are Monday through Friday, 2 a.m. to 5 p.m. Eastern Time (ET). Our regular response time is 3 minutes.
During the annual Spacebring team-building activities, January 12 - January 18 (the time varies), we have reduced office hours: Monday — Friday, 2 a.m. to 9 a.m., and from 1 p.m. to 5 p.m. Eastern Time (ET). Our regular response time during this week is 15 minutes.
Chat
To contact us in live chat, do the following:
Go to Spacebring and log in as an administrator.
Tap the
Helpbutton on the bottom left corner >Messages> start a chat with us.
Feel free to send your questions or feedback to [email protected] at any time.
WhatsApp
Initiate a conversation with our team on WhatsApp using this link: https://wa.me/+18442632737.
Status Page
Track the status of our server here: https://status.spacebring.com/. Press "Subscribe to updates" to subscribe to any news via email, Slack, or Microsoft Teams.
Feedback
If you have any insights to share about the app or faced any challenges, please follow these steps to share your feedback with us:
Press the Help button in your app.
In the "Home" section scroll down and choose "Share your feedback" option.
Fill out the feedback ticket by answering 3 key questions and press
Create ticket.
This form is designed specifically for reporting challenges or sharing your insights about the app with the Spacebring team. Receiving this form helps us quickly process your feedback and gain a deep understanding of your use case for further investigation.