Chats are built to empower you to implement a number of convenient scenarios. There are multiple use cases of using chats.
Users ask questions
Users can ask sales or community managers a quick question on your location's Information page. For this, the administrator needs to do the following steps:
Navigate to the Locations > Community > find the sales or community manager among "Users".
Open their profile > press (...) menu top right > select
Share Public Link> copy the link.
3. Go to Spacebring and paste the user profile URL into your location's Information page by going to Location Settings > General. You can use rich text formatting to anchor the link with text.
Follow-up questions from administrators
When administrators receive a notification about a booking made by a new user, they can open the user profile and ask a follow-up question.
To chat with your nonmember, go to Customers > choose "Nonmembers" on the panel > "Users" > select the user and press Chat.
The other option to start a chat with a nonmember is to go to the Notifications page > click on the nonmember's profile photo and press Chat.
Users chat with their visitors
If a visitor registers, your users can send them a quick message to confirm the pick-up. For this, the user has to open the visitor profile by tapping the push notification or from the Visitors page > tap Chat and send a message.
Send files in Chats
Users can send images, photos, videos, and any other files in Chats.
For example, an administrator can attach a contract to the chat with the user to receive their e-sign. Understand media formats
Fuel conversations and new connections
If you're interested in facilitating member networking at your space, Chats can help fuel conversations and new connections.
1. Make the Community page visible to location members. Understand visibility settings
2. Encourage members to fill their profiles with self-introductions, photos, and contacts. You can use Feed to announce a new tool for chatting in your app.
If your Community directory is visible to administrators only and privacy-conscious users choose to hide their name visibility on bookings and do not deliberately make themselves publicly visible in your app (e.g., by posting on Feed), nobody will be able to send them a message.
Know a unique use case? Let us know, and we'll add it here to help other spaces.