To maintain strong security in your member portal, the owner can block abusive users by adding them to a blacklist.
Add users to a blacklist
Click your network name top left.
Go to Network settings > Users.
Find the necessary user and click (...) >
Blacklist emailnext to them.
To blacklist an email who isn't among your users:
Go to Network settings > Privacy and security.
Switch to the
Blacklisttab.In the "Email" field, type the user's email address.
Click
Add, and confirm.
How the blacklist works
Once blacklisted, the user is immediately logged out of all active sessions.
They can no longer log in to the member web portal or mobile apps.
Blacklisting applies across your entire network (if you have multiple locations), but does not extend to other networks.
On the Users page, blacklisted users are marked with a red shield icon with a slash.
You can remove a user from the blacklist at any time by clicking (...) >
Remove email from blacklistnext to them.
