To maintain strong privacy and security in your member portal, the owner can define default privacy settings for new users and block abusive users by adding them to a blacklist.
Set user privacy defaults
Click your network name in the top left.
Go to Network settings > Privacy and security.
Select "User privacy defaults".
Define the default visibility of personal information for all new users who register in your member portal. By default:
User names and booking titles are visible to "Company members".
Email addresses and phone numbers are visible only to "Administrators".
Changes to privacy defaults apply only to users who register after the update. Existing users are not affected.
Each user can update their own privacy settings at any time from their Account page.
Add users to a blacklist
Click your network name in the top left.
Go to Network settings > Privacy and security.
In the "Blacklist" section, type the user's email address in the "Email" field > click
Add, and confirm.
How the blacklist works
Once blacklisted, the user is immediately logged out of all active sessions.
They can no longer log in to the member web portal or mobile apps.
The block applies across your entire network (if you have multiple locations), but does not extend to other networks.
You can remove a user from the blacklist at any time by clicking (...) > Remove next to their email address.